Promise to our Customers

At Direct Hearing, we promise that we will always provide our customers with the best prices, the best service, and the absolute best hearing aids you can find. Our priority is and forever will be customer service first. You have many choices of online hearing aid companies but when you choose Direct Hearing you are choosing a hearing care partner that will not only walk you through the buying process, but will program, adjust and maintain the hearing aid for the life you owning them.


A promise means everything and we stand by our promise to every single one of our customers. We believe that hearing is a beautiful thing and you DESERVE to hear.
Our motto is to provide the best price, the best service, and  the best hearing aids to fit every customer every time.



Each and every customers hearing loss is different and requires custom programming. That is why unlike some of our competitors we staff nationally certified hearing specialist and audiologist. We believe that having the best staff provides the customer with the absolute best experience possible. 



The Direct Hearing promise includes:

  • 100% Modern and authentic hearing aids from the worlds leading brands
  • 100% Customer satisfaction guaranteed
  • 60 Days no questions asked full money back guarantee 
  • Industry leading service, support, and delivery
  • Real-time US based hearing care professionals
  • Industry leading warranty and service department