Return Policy

Direct Hearing Return Policy

Direct Hearing provides a 60-day return window on your hearing device(s) from the delivery date. Direct Hearing must receive the return within the 60-day window; you will then receive a full refund. To receive a refund, items returned may be slightly used but must be undamaged, and return eligibility is at the sole discretion of Direct Hearing. 

Direct Hearing is committed to your hearing health. If you are not satisfied with your product, please reach out to our Service Team